Our emergency line is answered 24/7
Worried About Your Pet? Call Us First.
Stay as calm as you can. Tell us what's happening and we'll tell you exactly what to do and get ready for you.
Emergency line, 24/7210 000 0001Directions to the clinic (opens in a new tab)Call straight away if your pet has
- Difficulty breathing
- Bleeding that won't stop
- Collapse or sudden weakness
- A seizure
- Eaten something poisonous
- Been hit by a car or had a fall
- A swollen, tight belly (especially large dogs)
- Repeated vomiting or diarrhea
- Straining but unable to pee
- Heavy panting in the heat
Not sure if it's an emergency? Call anyway. We'd much rather hear from you.
On the way to us
- Step 1: Call aheadTell us what happened and roughly when. We prepare while you travel.
- Step 2: Keep them stillCarry small pets in a carrier or box. Use a towel or blanket as a stretcher for larger dogs.
- Step 3: Stay safePets in pain may bite. Move slowly and keep your face away.
- Step 4: Bring cluesPackaging, a plant, a photo or the vomit sample all help us.
- Step 5: Drive calmlyA few minutes saved isn't worth an accident. Ask someone to come with you if you can.
During opening hours
We keep urgent slots free every day. Call, then come straight in to 123 Example Street, Pangrati. Mon–Fri 8 am – 7 pm (Thu until 8), Sat 9 am – 3 pm.
After hours & Sundays
The same number connects you to our partner, Kallithea 24-Hour Animal Hospital (123 Example Avenue, Kallithea). They see your clinic notes and send us an update the next morning.
210 000 0001Poisoning
Bring the packaging or a photo of what was eaten. Don't try to make your pet sick unless we tell you to.